Question 1

How do I play sounds?

Accepted Answer

First, always start with a low volume before playing any sound.On the main screen, you will see eight buttons, each representing a stem (the individual instruments in a track -- drums, bass, vocals). You can use any input device -- gamepad, mouse, keyboard, or touch -- to start and stop playback.Most stems play in loop mode, meaning they continue until you press the button again. Some stems use hold mode and will only play while you keep the button pressed.For a full walkthrough, visit Getting Started.

Question 2

Where do I control the volume?

Accepted Answer

Open Settings (gear icon, top-left corner) to adjust the master volume slider.You can also adjust the volume directly on your device, operating system, or audio output.

Question 3

Can I trigger stems without beat sync?

Accepted Answer

Yes. Open Settings using the gear icon and enable Free Trigger. This starts stems from the beginning immediately, without waiting for beat sync.

Question 4

Which gamepads are supported?

Accepted Answer

Tested gamepads: PlayStation 4 (DualShock), PlayStation 5 (DualSense), and Xbox One. Other gamepads are supported through the mapping wizard in Settings -- any gamepad that implements the standard Gamepad API should work.You can connect multiple gamepads at the same time. Use the analog sticks for real-time effects control -- filter sweeps, delay throws, and more.For a full controls reference, visit Controls.

Question 5

My gamepad button mapping does not match

Accepted Answer

Open Settings and use the Remap option to run the gamepad mapping wizard. This lets you assign each button to the correct stem slot.For more details, visit Controls.

Question 6

Can I use Joymixa with touch, keyboard, or mouse?

Accepted Answer

Yes. Touch, keyboard, and mouse all work. Joymixa adapts its layout to your device and input method.A gamepad adds tactile control and analog sticks for real-time effects -- filter sweeps, delay throws, and more. For details, visit Controls.

Question 7

Can I use Joymixa with Steam Input?

Accepted Answer

Yes. If you prefer Steam Input to manage your gamepad, open Settings in Joymixa and disable Gamepad Input. This stops Joymixa from polling the gamepad directly, letting Steam Input handle all mapping and routing.If you are not using Steam Input and your gamepad is not responding, make sure Gamepad Input is enabled in Settings and that Steam is not running in the background.

Question 8

What is Pitch Lock?

Accepted Answer

Pitch Lock uses time-stretching to preserve the original pitch of a track when you change its BPM. Without it, speeding up a track raises the pitch and slowing it down lowers it.Pitch Lock uses more CPU than regular playback. It requires a Producer subscription.

Question 9

I do not hear anything. What is wrong?

Accepted Answer

In most cases, this is a volume issue on your device.If you can see the buttons reacting and the display moving, Joymixa is producing sound. Check your device volume, cables, and audio output.If there is no movement, try switching tracks, refreshing the app, or using a different browser or incognito mode.

Question 10

The sound breaks or the graphics freeze. How can I fix that?

Accepted Answer

This usually happens due to high CPU usage.Open Settings and set Performance to Low to reduce visual effectsClose other browser tabs and background tasksUsing a more modern device can improve performance

Question 11

How can I fix audio latency?

Accepted Answer

Bluetooth audio connections often introduce noticeable latency. For best results, use a wired audio connection whenever possible.In rare cases, browser audio clocks may drift. Refreshing the page will resolve this.

Question 12

I changed tracks and the new track sounds out of sync.

Accepted Answer

This can occasionally happen when switching tracks at certain moments in the loop.To reduce problems:Run Joymixa in a clean browser windowClose other tabsAvoid heavy background tasksFor live performances, restarting your device beforehand is recommended.

Question 13

How do I record?

Accepted Answer

Press the REC button (red circle, top-left corner) to start recording. Press it again to stop.Find your recordings in the My Recordings tab of the library. You can replay, rename, or delete them.Some limits apply for Guest users -- see the plans page for details.

Question 14

Can I share my recordings?

Accepted Answer

Yes, with a Creator or Producer subscription. Your recordings get a shareable URL you can send to anyone.Guest recordings are stored locally in your browser and cannot be shared. See the plans page for details.

Question 15

What are playlists?

Accepted Answer

Playlists let you queue tracks so they play one after another -- perfect for longer mixes or live sets.Guest users can create playlists with some limits. Subscribers get unlimited playlists with server sync across devices. See the plans page for details.

Question 16

Can I use Joymixa recordings in my videos?

Accepted Answer

Yes, for non-commercial use with credit, under the CC BY-NC-SA 4.0 license. If your mix uses only your own uploaded stems, the licensing terms of your original material apply instead.See the Terms of Service for full details.

Question 17

Where are my recordings and playlists stored?

Accepted Answer

As a Guest, your recordings and playlists are saved in your browser's local storage. They survive page refreshes but are tied to that specific browser and device.With a Creator or Producer subscription, everything syncs to the server and is available on any device you sign into.

Question 18

Can I upload my own tracks?

Accepted Answer

Yes. You can bring your own stems and create a track to play immediately -- no account required.Uploads made without an account are for testing only and will not persist after a page refresh. To publish tracks permanently to the library for all users, a Producer subscription is required.Published tracks become public and are licensed under CC BY-NC-SA 4.0. You must own the rights to any sounds you upload.Learn more at Uploading Tracks. See the Terms of Service for licensing details.

Question 19

Do I need an account to upload?

Accepted Answer

No account is needed to test uploads. You can upload stems and play them immediately in Joymixa.To publish tracks permanently to the library for all users, a Producer subscription is required.

Question 20

Do you offer private uploads?

Accepted Answer

Not currently. All published tracks are available to all Joymixa users under CC BY-NC-SA 4.0.

Question 21

What audio quality does Joymixa use?

Accepted Answer

Stems are delivered in AAC format for efficient streaming on all devices. Original uploads are preserved at full quality on our servers.

Question 22

What happens to the rights when I upload?

Accepted Answer

You retain ownership of your original material. When you publish a track, it becomes available to all Joymixa users under the CC BY-NC-SA 4.0 license -- others can remix it non-commercially with credit.See the Terms of Service for full licensing details.

Question 23

Is Joymixa free?

Accepted Answer

Yes. The core experience is completely free -- play any track in the library, add real-time effects, use a gamepad, and record your mixes. No account required.Guest users have some limits on recordings, playlists, and local tracks. Subscribe to sync across devices, share your work, and unlock advanced features. See the plans page for details.

Question 24

What are the membership tiers?

Accepted Answer

Joymixa has three tiers:Guest -- explore the full library, play with effects, record mixes. No account needed.Creator -- unlimited recordings, server sync across devices, share recordings and playlists via URL.Producer -- everything in Creator, plus upload and publish your own tracks, Pitch Lock, and Ableton Link.See the plans page for pricing and a full comparison.

Question 25

Do I need to create an account?

Accepted Answer

No. As a Guest, you get the full core experience with no registration. Your creations are saved in your browser.There is no free registered account. When you subscribe, you create an account and start your subscription in one step.

Question 26

Can I change or cancel my plan?

Accepted Answer

Yes. Manage your subscription from the Stripe customer portal, accessible from your profile. You can upgrade, downgrade, or cancel at any time.After cancellation, your subscription remains active until the end of the current billing period.

Question 27

What payment methods do you accept?

Accepted Answer

Payments are handled by Stripe. You can pay with credit or debit cards, Apple Pay, Google Pay, and various local payment methods depending on your region.Prices are displayed in EUR. Your bank may convert to your local currency at checkout.

Question 28

How do I reset my password?

Accepted Answer

On the login screen, select Forgot Password. You will receive an email with a link to reset your password.

Question 29

How do I delete my account?

Accepted Answer

Account deletion is available from your account settings. It is permanent and removes all your data -- subscription, uploads, recordings, and playlists.

Question 30

What data does Joymixa collect?

Accepted Answer

Joymixa collects first-party usage telemetry only -- no tracking cookies and no third-party sharing.See the Privacy Policy for full details.

Question 31

How do I opt out of telemetry?

Accepted Answer

Open Settings and disable Usage Analytics. The change applies immediately.

Question 32

What browsers and devices are supported?

Accepted Answer

Joymixa works on any device with a modern browser that supports the Web Audio API:Desktop: Chrome, Edge, Brave, Firefox, Safari (macOS)Android: Chrome, Brave, EdgeiOS / iPadOS: Safari, ChromeFor the best experience, use the latest version of your browser.

Question 33

Can I install Joymixa as an app?

Accepted Answer

Yes. Joymixa is a Progressive Web App -- you can install it directly from your browser, no app store required.Android (Chrome or Brave): Open the browser menu and select Add to Home ScreeniPhone / iPad: Tap the Share button and choose Add to Home Screen

Question 34

Can I use Joymixa offline?

Accepted Answer

Joymixa needs an internet connection to load tracks from the library. Once a track is loaded, playback works without connectivity.The app shell is cached by the service worker for fast loading. Full offline mode is not currently available -- server features like sync, upload, and account management always require internet.

Getting Started

Gamepads & Input

Troubleshooting

Recording, Sharing & Playlists

Uploading Your Own Tracks

Pricing & Membership

Account & Data

Browser & Device Support