Privacy Policy

Effective Date: December 27, 2024

This Privacy Policy outlines the practices and procedures followed by joymixa.com ("we," "us," or "our") regarding the collection, use, and disclosure of personal information when you use our website and services. We are committed to protecting your privacy and ensuring the security of your personal information. Please read this Privacy Policy carefully to understand how we collect, use, and safeguard your information.

Information We Collect

1.1 Personal Information When you visit our website and engage in certain activities, such as registration or subscription purchase, we may collect personal information from you. This may include, but is not limited to:

  • Your name
  • Contact information (e.g., email address, mailing address, phone number)
  • Payment information (e.g., credit card details) securely processed by Stripe

1.2 Automatically Collected Information In addition to personal information, we may automatically collect certain information about your visit to our website. This non-personally identifiable information may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Referring website or source
  • Pages visited and time spent on each page
  • Date and time of visit

Use of Information

2.1 Personal Information We use the personal information you provide to:

  • Process your registration and maintain your account
  • Process and fulfill your subscription purchase
  • Communicate with you regarding your account, subscription, or inquiries
  • Send you relevant updates, newsletters, or promotional offers (only if you have opted-in)

2.2 Automatically Collected Information We may use automatically collected information to:

  • Analyze trends, administer the website, and gather demographic information
  • Improve the functionality, security, and performance of our website
  • Customize and enhance your experience on our website
  • Generate aggregated statistical data for internal use or reporting

Cookies, Tracking Technologies, and Analytics

3.1 Cookies: Our website uses cookies to enhance and personalize your user experience. Cookies are small text files stored on your device that allow us to recognize your browser, remember your preferences, and help with authentication processes on our site. By using our website, you consent to the use of cookies.

3.2 Why We Use Cookies: Cookies help us:

  • Authenticate users and manage user sessions.
  • Understand and save user's preferences for future visits.
  • Aggregate data about site traffic and site interactions to offer better site experiences and tools in the future.

3.3 Opt-Out & Management: While essential cookies (like those for authentication) are necessary for the functioning of the site, non-essential cookies can be managed, limited, or declined. Your web browser offers ways to control and manage cookies. Be aware that if you decline or delete certain cookies, some features or services on our site may not function properly.

3.4 Analytics: We use Matomo, a privacy-focused web analytics tool, to better understand how visitors use our website. Matomo collects non-personally identifiable information, such as your truncated IP address, browser type, pages visited, and device information. We utilize this data to improve our website, optimize content, and enhance the user experience. Matomo respects user privacy by ensuring data anonymization and protection.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your personal information is no longer required, we will securely dispose of it in accordance with applicable laws and regulations.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except in the following circumstances:

  • To trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided that they agree to keep your information confidential
  • When we believe disclosure is necessary to comply with applicable laws, regulations, or legal processes
  • To protect the rights, property, or safety of our users or others
  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity

Data Security

We take reasonable measures to protect the confidentiality and security of your personal information. However, please note that no data transmission or storage method over the internet is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately, and we will take appropriate steps to delete such information from our records.

Your Rights and Choices

You have certain rights and choices regarding the personal information you provide to us. These include the right to:

  • Access, correct, or update your personal information
  • Delete your personal information
  • Opt-out of marketing communications or withdraw any consent you've previously provided
  • Decline or manage cookies (except for those deemed essential) via your browser settings

If you have any questions, concerns, or comments regarding this Privacy Policy or wish to exercise your rights, please contact us through our website contact form.